mewmew's posterous

mewmew's posterous

christina lee  //  A marketer who juggles with two cats, two kids, and one geek at home. I love consumer marketing and new technologies. When I have free time on hand (which doesn't happen often), I love reading and cooking (plus eating!).

Apr 15 / 7:58pm

Evernote: Please Don't Fall Into the Brand Extension Trap

Cheetos-balm

As a marketer at a start up in the Valley who also happens to be a mom with two little kids, I live and die by Evernote. It's an amazing tool that I can carry around wherever I go to keep track of everything - from my piles of to-dos at work to my daughter's summer camp schedule and everything in between. Of all the mobile apps I got on my iPhone, Evernote is my favorite. I. Love. It.

 

Evernote started as a general purpose notetaking tool that's amazingly powerful. It’s there whenever you need it. When I checked out the company website recently, I just realized they’ve been attempting to expand its user adoption with new apps like Evernote Food, Evernote Hello, Evernote Clearly and probably a dozen more down the line. This is a pretty common approach that companies take. After all, startups are all about scaling growth rapid and vertical product expansion seems to be the obvious way to do it. Gilt has done it. Many others have done it.

 

The only problem is that it’s a fine line to walk between brand extension versus brand confusion. The question one should ask before making any decision on product line expansion is: what is the ONE thing that your brand stands for? Another way to think about it is: what is THE problem your brand tries to solve? It’s that simple and it’s that hard. To me, Evernote is about productivity. It is my right hand, my second brain. It remembers things better than I do so I can be better at what I do.

 

While I absolutely expect (and want) Evernote to roll out more useful apps to make my life easier, the last thing I want from them is another thing that smells social networking. So when I found out recently that Evernote now has Evernote Food – which essentially claims to archive your food experience with your friends, I was in shock. Taking on lifestyle and social networking when your brand is so rooted in productivity is like taking your high horse power Ferrari off the race track. Instead of heading straight to the destination, you’re taking a detour to do sightseeing. You’ll be lucky if your car isn’t crashed into pieces.

 

It’s tempting to extend your product line when your brand is going strong. It’s been done gazillion times in the CPG industry and many big tech companies have done it. Look at Google, right? But when you see the fact that Google Plus isn’t making a dent against Facebook despite spending tens of millions of dollars and running billions of ads, it’s clear that Google too has fallen into the trap of over-extending its brand. Google is smart and efficient. Google Search, Gmail, Apps, Maps and Analytics fit into that category. Google Plus doesn’t.

 

Consumers are really straightforward. They only see you in one bucket. So Evernote, please don’t try to be someone else. I love you just the way you are.

 

 

 

 

Filed under  //  brand   evernote   marketing   positioning   tech  
Mar 20 / 12:18pm

Let's Face It: It's Likely Your Start Up Will Fail

I'm no entrepreneur but if  you have been around long enough in the Valley you know It's true. Eight out of ten businesses face with fail within the first three years. This insight post on Business Insider today is a good reminder for anyone who works at a startup on what to watch out for.

What's interesting is that five out of the thirteen things he listed all go back to product marketing:

  • Understanding what motivates investors (and more importantly your target)
  • Defining target audience
  • Crafting the perfect positioning (and pitch!)
  • How you scale marketing / sales
  • Go-to-market strategy

A good reminder for anyone who works at a start-up on the priorities before taking a product to market. 

 

 

 

Mar 12 / 2:37pm

Great marketing is all about context

P21

Everyone makes schwags and SXSW is noisy, making it that much harder to stand out from the flock. But Etsy did it without having to scream from the top of the mountain. With this handmade "hangover kit", it speaks directly to the crowd here and represent everything about the Etsy brand.

With a little bit of thoughtfulness, you can make something that most would throw away into a viral, memorable collectible.

Posted from Austin, TX

May 13 / 11:24pm

Adobe says: We "heart" Apple

Adobe

That's just another way of Adobe saying that I've had enough with the ban of Adobe Flash on iPad.  Adobe is fighting back.  Targeting influencers, Adobe is running an ad campaign on TechCrunch using prime real estate with a simple message: "We love Apple.  We love choice."  

A bold move on Adobe's front. I interpret this as a classy way of Adobe showing Apple the finger. By equating Adobe as the one that's defending consumer choice and open markets and Apple as the bad guy that controls everything (if it were not obvious enough), my guess is that it's hoping that this campaign will generate enough discussions virally to attract the government to pay attention to what Apple is doing.  

If I were running marketing at Adobe, I would be orchestrating a grassroot movement to ask users to sign the petition to urge the government to ensure freedom of choice is respected in the mobile space.  Better yet, mobilize the customer base of Adobe who're die-hard fans and get them to run this grassroot movement.  It's an expensive investment with unknown ROI.  But I think they need to do this - at least internally to boost morale.
Apr 18 / 1:13am

Our children deserve the right to eat like human beings

It's hard not to feel upset after watching Jamie Oliver's Food Revolution as a parent.  Yes, the part documentary, part reality show is filled with quite a bit of self-promotion for sure.  But, so what?  His core message is absolutely the right one - our kids deserve to eat real wholesome food, not things that are filled with tons of additives, artificial coloring, and preservatives.  Those things should stay in the labs, not in our bodies.

 

As a working mom, I tried "outsourcing" cooking lunch for my then 3-year old preschool daughter by ordering school lunch for her at the beginning.  After 2 weeks, I had to stop and ended up cooking for her as she wouldn't eat her school lunch.  She's always been a very healthy eater and loves fruit and veggie.  When all she's presented with at lunch were pepperoni pizza, hotdog, chicken nuggets, hamburger and a pathetically thin slice of fruit, it's a shock to her system and no wonder she didn't like that.  The question is - why would things like that even be okay on a school lunch menu for preschoolers?

 

We are what we eat.  Currently, 1 in 3 kids in United States are obese.  As parents, we have the responsibility to show our kids how to eat healthfully and the right to demand well-balanced meals with real, nutritional food be served to our kids.  Here are some ways you can be part of the change now:

 

Jamie

 

Apr 11 / 11:27am

7 days after iPad has entered into my living room

It’s been a week since the iPad arrived.  I was somewhat successfully in grabbing my fair share to play with the latest shinny toy – it took a lot of diplomacy to get it off from the hands of my 5-year old daughter and Apple-loyal husband.  Here are my top 8 observations:
  • iPad has become the device to enjoy the internet.  Laptop is for work only
  • On an iPad, the Internet feels really personal (literally) because you're holding it
  • Holding the iPad makes you feel cool.  The sleek design, glassy screen, color, UI, and of course all the hype in the media make it hard not to
  • App discoverability is an issue.  Who has the time to discover new apps – wish there were a mechanism to automatically recommend / add apps based on the type of Apps I have and where I am
  • iPad should integrate with home entertainment devices to enhance the consumer experience using Apps.  It should sync and be able to “talk” to your TV , your iPod, Wii / PS3, etc
  • iPad will be the computer of choice for my kids (and many others) to access the Internet.  It’s scary to see my 5-year old daughter and my 65-year old uncle alike could use it intuitively
  • iPad is the prince on the white horse to save the publishing industry.  Reading magazine and newspaper is such a joy on this device.  If I were the CEO of any newspaper / magazine company, I’d move the business model to digital only – now.  It should adopt a “freemium” model instead of offering merely premium service  
  • Marketers and developers will be thinking the iPad advertising experience differently as compared to other mobile devices.  The ads on iPad should be the richest and most interactive
How about you?  What are your observations?  What is your verdict on the iPad?
Mar 25 / 5:08pm

Life is too short for nonsense

Figure out what you want in life, and go after it.  

Mar 24 / 9:40pm

Geo-location and exhibitionist

It's fascinating to see how we have become increasingly open about sharing our personal information with the Social Networks.  The things that used to be private - your feelings, appearance, friends, interests, everything... suddenly contain entertainment value for people that you know.  Note that I emphasized it's the people you 'know' - meaning that they may or may not be close to you.  Yet, we somehow care enough to put our hearts and soul into publishing the personal information to the public.

With the bloom of mobile device and geo-location tools, we are now entering into an era that our whereabout has entertainment value.  Some people I know check-in on Foursqure everywhere they go - when they dine out, catch a movie, and even when they're in the restroom!  And we don't even seem to mind that people are stocking us virtually.  

I can't help but wonder, where would this lead us?  To be increasingly exhibitionist?  Are all these tools helping us to be closer with one another or actually creating a medium where we can only see our own existence?